When I worked in business at Opryland Hotel, I was in the sales department. One of the first things I was taught and it was not a suggestion, it was a demand. We were never to “screen our calls.” What did that mean?

It meant that there was no such thing as caller ID. When a call came in to me, I was not to ask the secretary, “Who is it?” In other words, I had no choice but to take the call.

The reasoning was that I was not to pick and choose to whom I would talk. All callers deserved an answered call and professional salesperson. In addition, if I had a dissatisfied client, someone who I had failed in some way, I was not to avoid the call.

I still believe in that philosophy whether in the business of hotels or as a pastor. I do not have a 100 percent success rate and there are some calls that are more difficult than others.

But when the phone rings, I answer. I may have to say, “I’m sorry,” but that is much better than not answering.

Many of his opponents, mostly politicians, and the hounding media, mostly disliking of him, are trying to figure out what is going on with Donald Trump and why his popularity has increased. I may be wrong, but I think it may have to do with the fact that he doesn’t screen his calls.

I’m not naïve; I know that Mr. Trump is a billionaire and, in reality, as a presidential contender and super-businessman, his literal calls are screened. Figuratively speaking, though, he is stepping up to the plate and taking all calls, whether it is someone friendly to him or someone who is not.

Plus, the questions that he is asked are answered. We can like or dislike the answer, but we cannot deny that he gives us an honest answer; at least an honest answer according to what he thinks. I believe that is where his current popularity lies and it is in contrast to the politicians that we have become anesthetized to.

“Madame Secretary,” the question is posed, “how would you support the current administration’s Iran initiative?”

The answer? “I think the American people will see that I have always stood up for them and I will continue to do so.” Evasive and non-committal.

“Senator,” another question is asked, “what is your position on immigration?”

He answers, “I think we have to be very careful as to how we approach such difficult questions.” Well, what’s your answer?

“Mr. Trump, what do you think about both subjects?”

The Donald answers without screening the call, so to speak, “I think the Iran deal is stupid and bad and I think our current immigration policy is a failed mess!”

Once again, you may disagree with his answers, but he hasn’t avoided the question or giving an answer.

The American people are tired of Washington screening our calls and, if we are not contributing to their campaigns, they don’t have time for us.

So what do they do with their time? Mr. Trump says they are trying to keep their jobs. Imagine them figuring out how to solve our real and getting-worse problems.

I’m not advocating for Donald Trump. I don’t really think he will be president and that’s okay, but I think I’m like most Americans. I want someone who will take my call for a change. Then, actually do something to help the country!