MainStreet Family Care opens for patients

Published 10:24 am Friday, September 11, 2020

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MainStreet Family Care cut the ribbon to their new clinic on Friday afternoon, while surrounded by their mascot, Dr. Wags, members from the community and new providers.

Chief Sales and Marketing Officer, Betsy Stewart said the ribbon cutting allowed her and other providers to showcase the clinic space and explain about their wireless check-in system available.

“People who have upper respiratory symptoms or think they may have COVID-19 symptoms, can actually register at home,” Stewart explained. “They will then get text messages letting them know what group we are servicing and it helps us manage how many people are here.”

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Stewart said if people want to be near the office and not wait at home, they can enter into the parking lot and scan a QR code with their phone. The QR code will then allow them to sign in and will notify them when the provider is ready to see them.

“It just makes it a easy process,” Stewart said.

Some of the many services MainStreet Family Care provides include digital X-rays, stitches, sutures, physicals and additional tests.

This is MainStreet Family Care’s first location in Georgia, but Stewart said they are ready to serve the community of Bainbridge.

“About five years, we really started looking into how to bring this accessible healthcare into rural communities,” Stewart said.

In those five years, MainStreet Family Care has opened 16 clinics throughout Alabama, one in Bainbridge and one set to open in Cairo in October.

“We have our eyes set on some regional expansion,” Stewart said.

Stewart said she has already gotten good social media feedback, with many commenting their service was something that Bainbridge needed.

Stewart knows in the past, people have driven as far as Tallahassee for urgent care, but she believes that strips away tax dollars that Bainbridge needs and she wants to keep patients here.

Stewart has already worked with Memorial Hospital and Manor and Mainstreet Family Care will have the capability to send people directly to the ER in the event there is a case they cannot treat.

She is thankful for the relationship they have already fostered and tells everyone to come visit them at their location if they have any ailments that need tending to.