Speaker to offer customer-service seminarPublished 7:27am Friday, October 5, 2012
By KIM WALDEN
Membership and Communications Director for the Bainbridge-Decatur County Chamber of Commerce
Zig Ziglar, author of more than a dozen bestselling books, and arguably America’s No. 1 motivator, has long been a household name when it comes to motivational speaking.
On Thursday, Oct. 11, Bainbridge will have the benefit of hearing from Zig Ziglar Corporation expert Bill Drury, as the Bainbridge-Decatur County Chamber of Commerce hosts “A Passion for Service” at the Holiday Inn Express & Suites. This nationally acclaimed workshop will give business owners and managers tips to take their businesses to the next level of service excellence.
Local companies and their sales staffs won’t want to miss hearing what Drury has to say. The seminar topics to be covered include: “Communicate Respect to Every Customer,” “How to Listen Effectively,” “Turning Your Irate Customers in Your Best Customers,” and “How to Handle the Ten Most Difficult People.”
Further information and seminar registration is available by calling the chamber office, at (229) 246-4774.